European Paint & Body II

Reviews

• Tom Casper

  Apr, 12 2018
  ★ ☆ ☆ ☆ ☆
  So far it has been the worst experience I have ever had dealing with a "service" company. I have some front end damage from an accident that happened back in November 2016. I brought the car in for an estimate and they were supposed to order the parts. Because of the type of car, the parts can take a little time to receive. In mid December I called them and the parts still were not ordered. They finally ordered them in mid February. No communication or anything during this time. They received the parts and I had to bring my vehicle in for "another estimate" This time they actually took apart the front end and determined they needed many additional parts. This time they had to keep my car for 9 days, so I had to get a rental car. (My insurance company only pays for 30-days of rental car). I received back my car temporarily and the front radar sensor was not installed properly-it was fine after the accident and before i dropped it off. I mentioned this to "PM" was told "you don't need that, it will be fixed later" They ordered the additional parts and they received them on 3/13/17. I was then scheduled to bring in vehicle on 4/12/17 @ 9:30am. Dropped off vehicle. 4/25/17-Was told vehicle was re-assembled and would be painted by end of this week. 5/1/17-Told vehicle is due to be painted this week--another lie. Spoke with different person as main "PM" out on Monday. He said that they have to dis-assemble vehicle before it can be painted. Why would they supposedly assemble it in the first place if it has to be dis-assembled? 5/2/17-Still waiting on call back from shop. Horrible communication, horrible customer service
• michael derer

  Jan, 27 2018
  ★ ☆ ☆ ☆ ☆
  Had my vehicle towed to European after a minor accident. Every time I would call for an update I was either put on hold indefinitely or given an ambiguous answer in a rude, condescending tone. After having my vehicle for a week and never conducting a damage inspection I decided to have it moved to another shop. When I called European to have vehicle release they were surprisingly polite and just asked who would be picking it up. THEY NEVER MENTIONED ANY CHARGES. The following day I saw they had charged my insurance $667 for storage/towing/labor/parts... If initial damage report was never done and I never approved any repairs what parts/labor are they charging me for?!?! Do not take your vehicle to European unless you are okay with paying fraudulent fees!
• Loda West

  Dec, 14 2017
  ★ ★ ★ ★ ★
  They were very helpful with getting information with my car. The service was great and the adjuster.

Photos and maps

Nearest companies

• Rivers of Revival

  Establishment, Church, Place of worship

  1711 Worthington Road, West Palm Beach, FL 33409

  +1 561-683-2677
• Whitely Health & Fitness

  Establishment, Health, Gym

  1470 North Congress Avenue # B, West Palm Beach, FL 33409

  +1 561-686-2625
• Enzyme Labs Inc

  Establishment, Health

  1711 Worthington Road, West Palm Beach, FL 33409

  +1 877-500-5529

  enzymelabs.com
• Seyler Marty

  Establishment, Health, Doctor

  2000 North Florida Mango Road, West Palm Beach, FL 33409

  +1 561-596-2136
• Master Contractors Inc

  Establishment, General contractor

  1470 North Congress Avenue # 114, West Palm Beach, FL 33409

  +1 561-712-8898

  mastercontractors.us
• G R Barbato & Co

  Establishment, General contractor

  2000 North Florida Mango Road, West Palm Beach, FL 33409

  +1 561-684-0037