Mittleman Eye

Reviews

• Masami Fujimoto

  Apr, 20 2018
  ★ ★ ☆ ☆ ☆
  11/9/2017
  Today's visit was pleasant.
  Jackie checked me in.
  Mariana did the vision peripheral test.
  Joe did the optic nerve pictures.
  Dr. Luzon diagnosed me.
  Jorge checked me out.
  
  Also a lady at the front desk signed me in when the touch pad check in system did not work.
  
  I felt that this facility values the customer relationship.
  
  12/28/2016
  When Dr. Luzon sees me, he wants to see me again in 6 months.
  But when Dr. Mittleman sees me, he wants to see me again in 1 year.
  Why is it different?
  
  My copay is $50; it's not cheap.
  It sometimes bothers me that I have to see them often.
  Sometimes 3 visits in a week.
  
  The glasses at the shop inside the eye center is expensive.
  I usually purchase my glasses online by punching in my RX values.
  
  They said they will give me $25 credit when I write an online review about them.
  I wrote one but I did not receive a confirmation, which they said is necessary to get the $25 discount.
  They said they will talk to their supervisor and take care of it by my next visit.
  But they did not.
  I had to fill out another online review while I was waiting for the doctor.
  This new review didn't get posted, and I had to do the 3rd online review.
  It is on my smartphone screen but it is not on their PC screen, and they said they cannot accept it.
  It is a small thing but it irritates me, how they treat me.

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